Louis Loy
About Louis Loy
Louis Loy is a Client Relationship Manager with extensive experience in financial services, currently working at Thomson Reuters and LRN in Singapore. He holds a Bachelor's degree in Business from RMIT University and has held various roles in banking, focusing on risk, ethics, and compliance training for financial institutions.
Work at Thomson Reuters
Currently, Louis Loy serves as a Client Relationship Manager at Thomson Reuters, a position he has held since 2022 in Singapore. In this role, he focuses on managing client relationships and ensuring that training programs meet the specific needs of clients in the financial sector. His responsibilities include advising on Risk, Ethics, and Compliance learning programs tailored for financial institutions and corporates. He also collaborates with both internal and external stakeholders to achieve clients' training objectives.
Education and Expertise
Louis Loy studied at RMIT University, where he earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from 2015 to 2017. His educational background provides a foundation for his expertise in client relationship management and compliance training. He has developed skills in customizing and implementing training projects that align with local regulatory requirements, particularly in the financial services sector.
Background
Before joining Thomson Reuters, Louis Loy held various positions in the banking sector. He worked as a Treasures Relationship Manager at DBS Bank from 2020 to 2022 and as a Branch Sales and Service Manager at Standard Chartered Bank from 2019 to 2020. His earlier experience includes a role as a Personal Banker at United Overseas Bank Limited (UOB) from 2017 to 2018 and as a Premier Relationship Manager (Offshore) at HSBC for a short period in 2022.
Achievements
Louis Loy has played a significant role in managing a book of business focused on Risk and Compliance Learning. He joined LRN as part of the merger and acquisition of Thomson Reuters Risk and Compliance Learning Business Unit, where he currently works as a Customer Success Manager since 2022. His approach includes utilizing quarterly business reviews to enhance client retention and growth of annual contract value, demonstrating his commitment to client success.