Lucas Fernando Aleixo
About Lucas Fernando Aleixo
Lucas Fernando Aleixo is a Customer Support Specialist at Thomson Reuters, where he has worked since 2019. He has a background in IT support and has completed various studies in technology and data science.
Work at Thomson Reuters
Lucas Fernando Aleixo has been employed at Thomson Reuters since 2019, currently holding the position of Customer Support Specialist in Campinas. His career at Thomson Reuters began as a Junior Support Analyst from 2013 to 2018, where he worked for five years. He then advanced to the role of Senior Support Analyst from 2018 to 2019 for one year. Throughout his tenure, he has developed expertise in customer support and technical assistance.
Education and Expertise
Lucas studied at Centro Universitário Salesiano de São Paulo, focusing on Big Data and Data Science from 2020 to 2021. He also attended Centro Universitário Amparense - UNIFIA, where he earned a Superior Tecnológico degree in Analysis and Development of Systems from 2011 to 2014. Additionally, he studied at Microcamp Tecnologia, obtaining a degree in Information Technology from 2009 to 2011, and completed various other courses related to business management and hardware maintenance.
Background
Before joining Thomson Reuters, Lucas worked at Bispharma Packaging as an Auxiliar de TI from 2012 to 2013 for one year in Pedreira, SP, Brazil. His early education included studies in business management and hardware maintenance at Microcamp Tecnologia, which laid the foundation for his career in technology and support services.
Career Progression
Lucas Fernando Aleixo's career in customer support has shown a clear progression. Starting as a Junior Support Analyst at Thomson Reuters, he gained valuable experience over five years before moving to a Senior Support Analyst role for one year. He currently serves as a Customer Support Specialist, reflecting his growth and expertise in the field of customer service and technical support.