Maja Misic
About Maja Misic
Maja Misic is a Renewals Manager for Strategic Accounts at Thomson Reuters, where she has worked since 2013. With extensive experience in sales and account management, she has played a significant role in maintaining a high retention rate and managing teams across multiple regions.
Current Role at Thomson Reuters
Maja Misic serves as the Renewals Manager for Strategic Accounts at Thomson Reuters, a position she has held since 2013. Based in London, Hatton Garden, she has been instrumental in managing the renewals process within the Intellectual Property & Science (IP&S) business unit. Her role involves coordinating with teams across the EMEA, NA, and APAC regions, and she oversees three direct reports, including one located in the United States. Misic has played a significant role in maintaining a retention rate exceeding 92% for the Strategic Accounts group, contributing to an annual revenue exceeding $70 million.
Previous Experience at Thomson Reuters
Prior to her current role, Maja Misic worked at Thomson Reuters as a Territory Executive for Global Accounts from 2007 to 2011. In this capacity, she focused on managing relationships with key clients and contributed to the overall growth of the company's strategic accounts. Her extensive experience within the organization has provided her with a deep understanding of the company's operations and client needs.
Career Background at Institute of Directors
Maja Misic began her career at the Institute of Directors, where she held several positions from 1995 to 2001. She started as an Admin Assistant in Membership Development, then progressed to Sales Administrator, and later served as Manager of the IT Helpdesk. Her time at the Institute of Directors equipped her with foundational skills in administration and customer service, which have been beneficial throughout her career.
Education and Academic Background
Maja Misic studied at Buckinghamshire New University, where she earned a BA (Hons) in European Business Studies, with a focus on Italian and Spanish, from 1989 to 1993. This academic background has provided her with a solid foundation in business principles and language skills, which are valuable in her current role managing international accounts.
Salesforce Expertise
Maja Misic has been a high-level power user of Salesforce.com for nearly nine years. Her expertise in this platform has significantly contributed to the improvement of the renewals process within the IP&S business unit at Thomson Reuters. This experience underscores her ability to leverage technology to enhance business operations and client relationships.