Manika Halder
About Manika Halder
Manika Halder is a Client Relationship Manager at Thomson Reuters, where she has worked since 2021. With extensive experience in customer success and data management, she has held various roles within the company, contributing to system functionality and customer satisfaction.
Work at Thomson Reuters
Manika Halder has held multiple positions at Thomson Reuters over the years. She began her tenure as a Publishing Specialist in India from 2009 to 2013. She then transitioned to the role of Master Data (SAP) in Financial Operations ANZ, where she worked from 2013 to 2019 in Sydney, Australia. During this period, she developed and maintained master data processes, which improved data management. From 2019 to 2021, she served as a Customer Success Manager for Tax Professionals, focusing on enhancing client relationships. Since 2021, she has been working as a Client Relationship Manager, continuing her contributions to customer satisfaction and operational efficiency.
Education and Expertise
Manika Halder studied at Jadavpur University, where she earned a Bachelor of Arts (B.A.) degree in History from 1998 to 2001. Her academic background provides her with a strong foundation in analytical thinking and communication. In her professional roles, she has developed expertise in SAP, particularly in diagnosing and resolving technical issues. She has also served as a Subject Matter Expert (SME) for ProView eBooks, offering guidance to both internal and external stakeholders.
Background
Manika Halder has a diverse professional background, primarily centered around her work with Thomson Reuters. She has accumulated significant experience in customer relationship management, data management, and technical support. Her career spans over a decade, during which she has worked in various capacities, enhancing operational workflows and customer satisfaction. Her experience in transitioning customers to new platforms, such as the migration from WLANZ to Cobalt, highlights her ability to manage complex projects effectively.
Achievements
Throughout her career at Thomson Reuters, Manika Halder has achieved several milestones. She played a key role in conducting User Acceptance Testing (UAT) in HP SAP, ensuring system functionality prior to full-scale implementation. Her contributions to master data processes have led to improved operational workflows. Additionally, her work as a Subject Matter Expert for ProView eBooks has provided valuable support to stakeholders, further establishing her as a knowledgeable resource within the organization.