Manna Navai
About Manna Navai
Manna Navai serves as the Director of UX Research at Thomson Reuters, where she has worked since 2022. With over 18 years of experience in user research, she has held various roles in prominent organizations, focusing on strategic planning and design.
Work at Thomson Reuters
Manna Navai has been serving as the Director of UX Research at Thomson Reuters since 2022. In this role, she focuses on enhancing user experience through comprehensive research and strategic planning. Her position is based in the Toronto, Canada Area, where she applies her extensive knowledge in user research to improve product design and usability.
Previous Experience in User Experience Design
Prior to her current role, Manna Navai held several significant positions in user experience design. She worked as a User Experience Architect at The Marketing Store from 2012 to 2013. Following that, she served as Director of Experience Design at Ariad Communications from 2015 to 2018 and at BMO Financial Group from 2018 to 2022. Additionally, she was a Senior Design Researcher at Razorfish from 2013 to 2015, where she collaborated with major clients including Walmart and Home Depot.
Education and Expertise
Manna Navai holds a Bachelor of Science in Psychology from the University of Calgary, which she completed from 1998 to 2001. She further advanced her education by obtaining a Master of Science in Human Factors and Environmental Psychology from Cornell University, where she studied from 2001 to 2004. Her academic background supports her expertise in user research, design, and human behavior.
Background in Human Factors Engineering
Manna Navai began her career as a Human Factors Engineering Specialist at General Dynamics Canada, where she worked from 2004 to 2007. This role provided her with foundational knowledge in human factors, which she has since applied to her various positions in user experience design. Her over 18 years of experience encompasses strategic planning, design, requirement development, and user testing for complex systems.
Collaborations with Major Clients
Throughout her career, Manna Navai has collaborated with notable clients, particularly during her tenure at Razorfish. She worked with organizations such as Walmart, Home Depot, and The Atlantic Lottery Corporation. These collaborations highlight her ability to apply user research insights to enhance user experience and design strategies for diverse industries.