Maria Dols
About Maria Dols
Maria Dols is a retired Customer Service Team Manager who worked at Thomson Reuters for 39 years. She holds a Bachelor of Arts degree in English Language and Literature from the College of Saint Benedict.
Work at Thomson Reuters
Maria Dols served as a Customer Service Team Manager at Thomson Reuters for 39 years. During her tenure, she was responsible for overseeing customer service operations and ensuring high levels of client satisfaction. Her role involved managing a team, developing customer service strategies, and implementing best practices to enhance service delivery. Dols' long-standing commitment to the company contributed to its reputation for quality customer support.
Education and Expertise
Maria Dols studied at the College of Saint Benedict, where she earned a Bachelor of Arts (B.A.) degree in English Language and Literature from 1980 to 1984. This educational background provided her with strong communication skills and a deep understanding of language, which are essential in customer service roles. Her expertise in English language and literature likely contributed to her effectiveness in managing customer interactions and team communications.
Background
Maria Dols began her career in customer service shortly after completing her education. She dedicated her professional life to Thomson Reuters, where she developed her skills and advanced within the organization. Her extensive experience in customer service management has equipped her with a comprehensive understanding of client needs and service excellence.
Retirement
Maria Dols retired from her position as Customer Service Team Manager at Thomson Reuters after a distinguished career spanning 39 years. Her retirement marks the end of a significant chapter in her professional journey, during which she made substantial contributions to the company's customer service framework.