Maria Franco
About Maria Franco
Maria Franco is a Senior Contract Manager at Thomson Reuters, where she has worked since 2015. She specializes in managing outsourcing agreements and has a strong background in procurement and project management.
Work at Thomson Reuters
Maria Franco has been serving as a Senior Contract Manager at Thomson Reuters since 2015. In this role, she focuses on managing outsourcing agreements in various areas, including Unified Communications as a Service, Hosted Contact Center as a Service, Managed Network Services, Application Development & Maintenance, and Contact Center as a Service. She is responsible for establishing governance models to enhance operational and financial performance while mitigating financial risks associated with outsourcing partners such as IBM, TCS, TechM, BT, and TTEC. Prior to her current position, she worked as a Vendor Manager at Thomson Reuters from 2012 to 2014 and briefly as a Project Manager in 2013.
Education and Expertise
Maria Franco holds a Master of Science in Management (MSM) from Stevens Institute of Technology, where she studied Project Management from 2009 to 2012. She also earned a Bachelor of Science degree in Finance and Spanish from Rutgers, The State University of New Jersey-Newark, completing her studies from 2001 to 2004. Her educational background provides her with a solid foundation in management and finance, which she applies in her professional roles.
Background in Procurement and Contract Management
Before her tenure at Thomson Reuters, Maria Franco worked at Jefferies & Company as an Assistant Vice President in Global Procurement from 2011 to 2012. She managed a significant outsourcing agreement that encompassed multiple services, including Service Desk, Network, Messaging, SharePoint, Directory Services, End User Computing, and Cross Functional Services. Additionally, she spent six years at Ernst & Young as the Hardware Sourcing Lead within Global Procurement Services, where she developed her expertise in procurement and contract management.
Role in Contract Negotiations
In her current role at Thomson Reuters, Maria acts as the primary point of contact for clients regarding all contractual matters, including disputes. She ensures compliance with contractual obligations and leads negotiations for new service requests, project requests, resource requests, and contract modifications that impact existing agreements. Her responsibilities highlight her critical role in maintaining strong relationships with clients and ensuring the successful execution of contracts.