Mark H.
About Mark H.
Mark H. serves as the Editorial Technology Training Director at Thomson Reuters, where he has worked for 21 years, leading training initiatives for over 3,000 users across more than 200 locations. He holds multiple degrees and certificates in business, marketing, and instructional design, and specializes in coaching, distance learning, and technology adoption.
Work at Thomson Reuters
Mark H. has served as the Editorial Technology Training Director at Thomson Reuters since 2003. In this role, he leads training and adoption initiatives for over 3,000 users across more than 200 locations. His responsibilities include deploying global training and technology solutions specifically for market data and editorial publishing systems. Mark's extensive experience in this position highlights his commitment to enhancing user engagement and technology adoption within the organization.
Education and Expertise
Mark H. has a diverse educational background. He studied at Trinity College Dublin, where he earned a Bachelor of Business Studies (BBS) and a Master’s Degree (M.A.). He also attended California State University, Long Beach, where he obtained a Certificate in Web-Based Instructional Design in 2002. Additionally, he completed a Real Estate Principles Certificate at Baruch College from 2014 to 2016. His education supports his expertise in coaching, distance learning, and customer success management.
Background
Mark H. completed his secondary education at Summerhill College in Sligo, where he achieved a Leaving Certificate from 1982 to 1987. His foundational studies in Business and Finance have contributed to his professional development in various roles throughout his career. This background has equipped him with the skills necessary for performance consulting and learning design.
Achievements
Mark H. has a strong track record in deploying training and technology solutions within Thomson Reuters. His leadership in training initiatives has facilitated the successful onboarding of users across a vast network. His specialization in learning design and development has led to effective training programs that enhance user proficiency in technology services adoption.