Marta Dec
About Marta Dec
Marta Dec is a Client Services Agent at Thomson Reuters, where she has worked since 2010. She has previous experience in the hospitality industry, including roles at DUKES Hotel and Four Seasons Hotels and Resorts.
Work at Thomson Reuters
Marta Dec has been employed at Thomson Reuters as a Client Services Agent since 2010. Over her 14 years in this role, she has developed expertise in client relations and service delivery, contributing to the company's reputation for quality support. Her responsibilities likely include managing client inquiries, resolving issues, and ensuring customer satisfaction, which are essential functions in a client services environment.
Previous Experience in Hospitality
Before joining Thomson Reuters, Marta Dec worked in the hospitality industry. She served as a Reservations Agent at DUKES Hotel from 2008 to 2010, where she managed booking inquiries and customer service tasks. Additionally, she briefly held a position at Four Seasons Hotels and Resorts in 2008, working in the front office for five months. This experience provided her with a strong foundation in customer interaction and service excellence.
Education and Expertise
Marta Dec earned her Master's degree in Tourism from Akademia Wychowania Fizycznego im. Bronisława Czecha w Krakowie, where she studied from 2003 to 2005. This academic background has equipped her with knowledge in tourism management and client relations, which she applies in her current role at Thomson Reuters. Her education supports her understanding of customer needs and service strategies.