Marvin Quesada
About Marvin Quesada
Marvin Quesada is a Technical Coordinator at Thomson Reuters with over 11 years of experience in the information technology and services industry. He also serves as a Customer Care Specialist at SmileDirectClub and possesses strong leadership skills in project management and team leadership.
Work at Thomson Reuters
Marvin Quesada has been employed at Thomson Reuters since 2013, serving as a Technical Coordinator for 11 years. In this role, he applies his expertise in Customer Relationship Management (CRM) within the information technology and services sector. His responsibilities include overseeing technical projects and ensuring effective communication between teams to enhance service delivery.
Current Role at SmileDirectClub
Since 2018, Marvin Quesada has also worked at SmileDirectClub as a Customer Care Specialist. In this position, he focuses on providing customer support and managing client relationships. His role involves addressing customer inquiries and resolving issues to maintain high levels of customer satisfaction.
Education and Expertise
Marvin Quesada studied at Miami Dade College, where he developed foundational knowledge relevant to his career in the information technology and services industry. His educational background supports his strong capabilities in both technical and managerial aspects of his roles.
Background in Information Technology
Marvin Quesada has a solid background in the information technology and services industry. He possesses a blend of technical skills and managerial expertise, which enables him to effectively lead projects and teams. His experience in CRM further enhances his ability to manage customer relationships and improve service outcomes.
Leadership Skills
Marvin Quesada demonstrates leadership skills in both project management and team leadership roles. His ability to guide teams and manage projects effectively contributes to successful outcomes in his work environments. His leadership approach is informed by his extensive experience in customer relationship management.