Matt Brumage
About Matt Brumage
Matt Brumage serves as a Senior Client Experience Advocate in the Tax division at Thomson Reuters, where he employs a relational approach and data analytics to enhance client experiences. He has over a decade of experience in various roles at Thomson Reuters and holds multiple degrees in relevant fields.
Current Role at Thomson Reuters
Matt Brumage currently serves as a Senior Client Experience Advocate in the Tax division at Thomson Reuters. He has been in this position since 2022, working remotely. In this role, he employs a relational approach and active listening skills to enhance client experiences. His focus is on improving client retention through integrity and dependability, utilizing data analytics to translate complex information into actionable steps for clients.
Previous Experience at Thomson Reuters
Matt Brumage has extensive experience at Thomson Reuters, having worked in various roles over a span of more than a decade. He began as an Inside Sales Representative in Continuing Professional Education (CPE) from 2006 to 2011 in Fort Worth, Texas. He then advanced to Senior Inside Sales Representative - CPE from 2012 to 2017, also in Fort Worth. His final role before his current position was as an Account Manager in a Virtual Office from 2017 to 2018.
Education and Expertise
Matt Brumage holds a Master's degree from Southwestern Baptist Theological Seminary. He also earned a Bachelor of Science from California Baptist University and an Associate of Science from Moorpark College. His educational background supports his expertise in client relationship management, client documentation, and inside sales.
Skills and Specializations
Matt Brumage specializes in client relationship management and web-based learning. His skills include utilizing data analytics to enhance client experiences and employing a relational approach to foster strong client connections. He focuses on translating complex information into actionable steps, which aids in improving client retention.