Matthew Hayes
About Matthew Hayes
Matthew Hayes serves as the Senior Client Manager for Global Law Firms at Thomson Reuters, where he utilizes his extensive experience in client relationship management within the legal sector. He has a diverse background that includes roles at notable firms and a solid educational foundation in law and history.
Current Role at Thomson Reuters
Matthew Hayes currently serves as Senior Client Manager for Global Law Firms at Thomson Reuters, a position he has held since 2022. In this role, he manages client relationships and focuses on enhancing service delivery to global law firm clients. His extensive experience in the legal sector enables him to effectively address client needs and improve client satisfaction.
Previous Experience at Thomson Reuters
Matthew Hayes has held multiple positions at Thomson Reuters, contributing to his expertise in client management within the legal industry. He worked as a Client Representative from 2015 to 2016, followed by a role as Senior Associate Editor for Practical Law Litigation from 2012 to 2015. He also served as Account Executive for Medium Law Firms in 2020 and as Sales Specialist for Global Law Firms from 2021 to 2022. His tenure at Thomson Reuters spans various roles, enhancing his understanding of client needs and sales processes.
Education and Expertise
Matthew Hayes earned a Bachelor of Arts in History from the College of the Holy Cross, completing his studies from 1999 to 2003. He furthered his education at Brooklyn Law School, where he obtained a Juris Doctor (JD) with a Certificate in Intellectual Property Law from 2007 to 2010. His educational background supports his extensive experience in managing client relationships and understanding the legal landscape.
Legal Career Background
Matthew Hayes has a diverse legal career that includes roles at various law firms. He worked as a Case Assistant at Kirkland & Ellis from 2006 to 2007 and held part-time Of Counsel positions at Sokoloff Stern LLP and Gay Men's Health Crisis between 2010 and 2012. Additionally, he served as Of Counsel and formerly as Law Clerk at Poch & Luckow, P.C. from 2008 to 2011. These experiences have contributed to his comprehensive understanding of the legal market.
Skills in Client Management
Matthew Hayes possesses a strong background in client management, particularly within the global law firm sector. His experience includes a focus on both renewal and sales processes, which enhances client retention and acquisition. He leverages his insights into the New York City legal market to provide tailored solutions for his clients, ensuring their needs are met effectively.