Matthew Lafond
About Matthew Lafond
Matthew Lafond is a Technical Account Manager with over 16 years of experience at Thomson Reuters in the Greater Boston Area. He has a background in Management Information Systems from Babson College and has held various roles in client support and onboarding at Thomson Financial and Refinitiv.
Work at Thomson Reuters
Matthew Lafond has been employed at Thomson Reuters as a Technical Account Manager since 2008. In this role, he has accumulated 16 years of experience in the Greater Boston Area. His responsibilities include managing client relationships and ensuring successful implementation of Thomson Reuters products and services.
Previous Experience at Thomson Financial
Before joining Thomson Reuters, Matthew Lafond worked at Thomson Financial for three years, from 2005 to 2008, as a Senior Platinum Account Specialist. He also served as the Boston Entitlement Support Team Lead from 2001 to 2004. His roles involved providing support and account management to clients in the Greater Boston Area.
Education and Expertise
Matthew Lafond studied at Babson College, where he earned a Bachelor of Science (BS) degree in Management Information Systems from 1997 to 2001. This educational background has equipped him with the necessary skills to excel in technical account management and client support roles.
Current Role at Refinitiv
Since 2018, Matthew Lafond has been working at Refinitiv as a Senior Customer Onboarding Specialist. In this capacity, he collaborates closely with clients during the onboarding process, ensuring timely delivery of products and services. He also informs clients about product upgrades and migrations, assisting with any technical changes required.