Matthew Ward

Matthew Ward

Content Developer @ Thomson Reuters

About Matthew Ward

Matthew Ward is a Content Developer at Thomson Reuters, where he has worked since 2020. He has a diverse background in education, sales, and customer support, with previous roles at Starbucks, Birdville ISD, and Best Buy.

Current Role at Thomson Reuters

Matthew Ward currently serves as a Content Developer at Thomson Reuters, a position he has held since 2020. His work focuses on creating and managing content relevant to the company's offerings. In addition to his role as Content Developer, he also works as a Tax Software Support Specialist and Coach, a position he has maintained since 2011. His combined experience at Thomson Reuters spans over 13 years, contributing to the development and support of tax software solutions in Carrollton, Texas.

Previous Experience in Education

Matthew Ward has a background in education, having worked as a Teacher and Coach at Birdville ISD for nine months in 2000-2001. He later served as a Teacher at Harvest Christian Academy from 2001 to 2003. His experience in these roles provided him with skills in curriculum development and student engagement, which he has applied in various capacities throughout his career.

Experience in Customer Service and Sales

Before joining Thomson Reuters, Matthew Ward gained experience in customer service and sales. He worked as a Patient Advocate at Next Century Dental, Implants & Orthodontics from 2004 to 2007, where he focused on patient relations. He also held a position as a Commissioned Sales Associate at Best Buy from 2009 to 2011, where he developed skills in sales strategies and customer engagement in the retail sector.

Educational Background

Matthew Ward studied at the University of North Texas, where he earned a Bachelor of Science degree in Education from 1995 to 1999. His educational background laid the foundation for his career in teaching and coaching, as well as his later roles in content development and customer support.

Early Career Experience

Matthew Ward began his career as a Teacher and Coach at Birdville ISD in 2000. He transitioned to the role of Assistant Manager at Starbucks in the Dallas/Fort Worth Area from 2007 to 2009. His early career experiences contributed to his development in leadership and team management skills.

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