MD. Al Amin
About MD. Al Amin
MD. Al Amin is a Field Service Engineer at Thomson Reuters in Bangladesh, with extensive experience in IT support and system engineering. He has a background in Electrical and Electronic Engineering and Computer Technology, and has held various positions in Thakral Information Systems Pvt. Ltd.
Work at Thomson Reuters
MD. Al Amin has been employed at Thomson Reuters as a Field Service Engineer since 2017. In this role, he is responsible for providing technical support and services related to field operations. His work involves addressing customer needs and ensuring the functionality of systems in Bangladesh. Over the years, he has gained valuable experience in managing field service tasks and has contributed to the company's operational efficiency.
Previous Experience at Thakral Information Systems Pvt. Ltd.
MD. Al Amin has held multiple positions at Thakral Information Systems Pvt. Ltd. He worked as a System Support Engineer from 2014 to 2016, where he provided technical assistance and support. He later advanced to the role of Senior System Support Engineer from 2017 to 2018, further enhancing his skills in IT support. Currently, he serves as the Assistant Manager of IT Support since 2019, overseeing a team and ensuring effective IT service delivery in Dhaka.
Education and Expertise
MD. Al Amin has a solid educational background in technology and engineering. He completed his Diploma in Computer Technology at Sirajganj Polytechnic Institute from 2005 to 2010. He then pursued a Bachelor of Science in Electrical and Electronic Engineering (EEE) at Atish Dipankar University of Science and Technology from 2011 to 2014. His foundational education includes achieving SSC in Science from S. B Railway Colony High School in Sirajganj between 2003 and 2005.
IT Security Team Membership
As a member of the IT security team known as PCD, MD. Al Amin participates in initiatives aimed at enhancing the security posture of the organization. His involvement includes contributing to security protocols and practices, ensuring that both internal and external IT systems are safeguarded against potential threats.
Documentation and Training Contributions
In his current role, MD. Al Amin is involved in preparing documentation for training purposes. This includes creating instructional materials that assist in the onboarding and training of new staff, as well as providing ongoing support for existing employees. His contributions help facilitate knowledge transfer and improve overall team performance.