Mike Lewis
About Mike Lewis
Mike Lewis serves as the Lead Technical Support Analyst at Thomson Reuters and has extensive experience in technical support and operations. He has studied at multiple institutions, earning degrees in Math, Data Processing, Management Information Systems, and Cyber Security.
Current Role at Thomson Reuters
Mike Lewis serves as the Lead Technical Support Analyst at Thomson Reuters. He has held this position since 2012, contributing over a decade of experience in technical support and operations. His role involves overseeing technical support initiatives and ensuring the efficient resolution of client issues.
Work at United States Air Force
Mike Lewis is currently employed as a Technical Support Analyst at the United States Air Force, specifically at AFLCMC HQ located in Wright-Patterson Air Force Base, Fairborn, OH. He has been in this role since 2019, where he focuses on providing technical support and maintaining security protocols.
Educational Background
Mike Lewis has an extensive educational background. He studied at Clark State Community College, earning an Associate's Degree in Math and Data Processing from 1979 to 1980. He furthered his education at Sinclair Community College, where he obtained another Associate's Degree in Management Information Systems from 1980 to 1983. Additionally, he studied Cyber Security at the University of Cincinnati, achieving a 4.0 GPA in 2017.
Previous Experience at Retalix
Prior to his current roles, Mike Lewis worked at Retalix as Senior Manager of Technical Support & Operations. He held this position for 23 years, from 1989 to 2012. In this capacity, he was responsible for managing technical support teams and operations, contributing to the company's overall service delivery.