Mohamed Abdallah
About Mohamed Abdallah
Mohamed Abdallah is an IT Field Specialist at Thomson Reuters, where he provides technical input for planning and manages compliance of IT service standards across the MEA region. He has extensive experience in mobile device management and supports market data tools, leveraging his background in Information Technology.
Work at Thomson Reuters
Currently, Mohamed Abdallah serves as an IT Field Specialist in Special Technology Services at Thomson Reuters, a position he has held since 2020. In this role, he provides technical input for both tactical and strategic planning, focusing on enhancing operational efficiency. He is responsible for managing compliance with IT service standards and policies across the Middle East and Africa (MEA) region. Prior to this role, he worked as a Lead Information Technology Specialist at Thomson Reuters from 2009 to 2020, accumulating 11 years of experience in Cairo, Egypt.
Education and Expertise
Mohamed Abdallah studied at EL-Madinah Academy, where he earned a Bachelor of Science in Computer Information Systems and Management. He is certified in ITIL 2011 Foundation, which reflects his strong understanding of IT service management principles. His technical expertise includes managing mobile device management systems such as Airwatch and Apple Business Manager, as well as supporting market data tools like Reuters 3000Xtra and TR Eikon.
Background
Mohamed Abdallah has a background in information technology, with extensive experience in managing IT services and infrastructure. He has worked in various capacities at Thomson Reuters, contributing to the technical recovery of production services during major incidents, which ensures minimal downtime. His experience also includes managing media infrastructures, specifically World News Express (WNE) and Reuters Live Service (RLS).
Achievements
Throughout his career, Mohamed Abdallah has demonstrated a commitment to improving operational efficiency and service availability. His role in managing compliance with IT service standards across the MEA region showcases his leadership in maintaining high-quality IT services. His involvement in the technical recovery of production services during critical incidents highlights his ability to respond effectively under pressure.