Mohamed Ezz

Mohamed Ezz

Group Leader (Egypt) – Customer Technical Services @ Thomson Reuters

About Mohamed Ezz

Mohamed Ezz serves as the Group Leader for Customer Technical Services at LSEG in Egypt, a position he has held since 2021. He has extensive experience in technical services, having previously worked at Thomson Reuters and Tech Mahindra.

Work at Thomson Reuters

Mohamed Ezz has been employed at Thomson Reuters since 2012, holding the position of Group Leader for Customer Technical Services in Egypt. Over his tenure of 12 years, he has contributed to various projects and initiatives aimed at enhancing customer support and technical services. His role involves overseeing a team that addresses customer needs and ensures the effective implementation of technical solutions.

Current Role at LSEG

Since 2021, Mohamed Ezz has served as Group Leader for Customer Technical Services at LSEG (London Stock Exchange Group) in Egypt. In this capacity, he focuses on delivering high-quality technical support and services to clients. His leadership role emphasizes the importance of customer satisfaction and the efficient management of technical resources.

Experience at Tech Mahindra

Mohamed Ezz has been with Tech Mahindra (formerly Mahindra Satyam) since 2012, where he works as a Senior Customer Service Engineer in Dubai, United Arab Emirates. His responsibilities include providing technical support and ensuring customer service excellence. He has maintained this position for 12 years, demonstrating his commitment to the role.

Previous Experience at Penta Computer Systems

Mohamed Ezz worked at Penta Computer Systems as a Systems Engineer from 1995 to 1998. During his three years in this role, he gained valuable experience in systems engineering and technical support, which contributed to his professional development in the technology sector.

Education and Expertise

Mohamed Ezz studied at Industrial Education College, where he earned a Bachelor of Science degree in Engineering. His education spanned from 1989 to 1993, during which he focused on innovative technical studies. He also holds a diploma in engineering, further enhancing his expertise in the field.

People similar to Mohamed Ezz