Mohammed Mudassir
About Mohammed Mudassir
Mohammed Mudassir is a Senior System Engineer at Thomson Reuters in Toronto, Ontario, Canada, where he has worked since 2015. He specializes in providing second-level support for complex issues related to Netcool Omnibus server and troubleshooting IBM Cloud Orchestrator and TSA-related issues.
Work at Thomson Reuters
Mohammed Mudassir has been employed at Thomson Reuters since 2015, serving as a Senior System Engineer. In this role, he provides second-level support for complex issues related to the Netcool Omnibus server. His responsibilities include managing Probes, Gateways, Aggregation servers, GMI DB, Global Event View, and Impact. He is based in Toronto, Ontario, Canada, and has accumulated nine years of experience in this position.
Technical Expertise
In his capacity as a Senior System Engineer, Mohammed Mudassir handles troubleshooting for IBM Cloud Orchestrator and TSA-related issues. He conducts daily health checks on the entire Netcool Omnibus and IBM Endpoint Manager infrastructure. Additionally, he resolves issues using network management tools such as HP Network Automation, SevOne, and ACS, demonstrating his proficiency in managing complex IT systems.
Education and Expertise
Mohammed Mudassir studied Business Management and Finance at The Icfai University in Dehradun from 2007 to 2009. Prior to that, he earned a Bachelor's degree in Business Management from the Indian Academy School of Management Studies, where he studied from 2003 to 2006. His educational background provides a foundation for his technical and managerial skills in his current role.
Background
Mohammed Mudassir has built a career in system engineering, focusing on support and troubleshooting for network management systems. His work involves addressing complex technical issues and ensuring the smooth operation of critical infrastructure components. His experience at Thomson Reuters has allowed him to develop a deep understanding of system engineering within a corporate environment.