Myfie Cowell
About Myfie Cowell
Myfie Cowell is a Client Relationship Manager at Thomson Reuters in Australia, where she has worked since 2021. With over 18 years of experience at the company, she has held various roles, including Customer Success Manager and Senior Account Manager, and focuses on enhancing customer experience across multiple sectors.
Work at Thomson Reuters
Myfie Cowell has been employed at Thomson Reuters since 2002, accumulating over 18 years of experience within the organization. Currently, she serves as a Client Relationship Manager, a role she has held since 2021 in Australia. Prior to this position, she worked as a Customer Success Manager from 2017 to 2021 and as a Senior Account Manager from 2004 to 2017, both based in Melbourne. Her career at Thomson Reuters began as an Advertising Coordinator and Subscriptions Manager from 2002 to 2004.
Education and Expertise
Myfie Cowell studied at Swinburne University in Melbourne, where she achieved a degree in Business Studies with a focus on Sales and Marketing. She also attended Shelford C.E.G.G.S. in Melbourne. Her educational background complements her extensive experience in the information technology and publishing industry, enabling her to effectively engage with clients and enhance customer experiences.
Background
Myfie Cowell has a robust professional background with a focus on client relationships and customer success. Throughout her career at Thomson Reuters, she has partnered with leaders in legal, tax, commercial, and finance sectors across global organizations, small and medium enterprises (SMEs), and government departments. Her work emphasizes a customer-centric approach and the development of consultative relationships.
Achievements
Myfie Cowell has demonstrated a strong commitment to enhancing customer experience throughout her tenure at Thomson Reuters. Her roles have involved empowering customers in a complex and changing environment, showcasing her ability to adapt and respond to client needs effectively. With a career spanning over 18 years, she has played a significant role in the organization’s client relationship management strategies.