Nathalie Grandeza
About Nathalie Grandeza
Nathalie Grandeza is a Credit Controller at Thomson Reuters, where she collaborates with clients, including Fortune 500 companies, to resolve disputes and ensure timely invoice payments. She has a background in finance and has held various roles in credit control and collections across multiple companies since 2006.
Work at Thomson Reuters
Nathalie Grandeza has been employed at Thomson Reuters as a Credit Controller since 2020. In this role, she collaborates with clients, including Fortune 500 companies, to resolve disputes and ensure timely invoice payments. She plays a key role in managing the decision process regarding customer disconnections when payment negotiations are unsuccessful. Additionally, she assists in the regional implementation of the Credit Control Global template and ensures compliance with country-specific practices.
Previous Experience in Credit Control
Prior to her current position, Nathalie Grandeza worked at Expert Global Solutions (now Alorica) as a Collections Specialist from 2012 to 2015. She also served as a Collections Specialist at NCO Group from 2009 to 2012. In these roles, she developed skills in managing collections and customer relations, contributing to her expertise in credit control and dispute resolution.
Education and Expertise
Nathalie Grandeza holds a Bachelor of Science in Business Administration with a focus on Finance and Financial Management Services. She studied at the University of Santo Tomas from 2006 to 2009 and later at Arellano University from 2017 to 2019. Her educational background provides her with a solid foundation in financial principles, which she applies in her current role in credit control.
Achievements in Credit Control
In her capacity as a Credit Controller, Nathalie Grandeza recommends changes in country credit control tiering and mapping to enhance operational efficiency. She aids Regional Credit Managers in compiling monthly credit control reports and suggests improvements to existing credit control practices. Furthermore, she ensures that accounting for bad debts and provisioning adheres to relevant accounting standards.