Neelabh Pandey
About Neelabh Pandey
Neelabh Pandey is a Service Delivery Owner at Thomson Reuters, with extensive experience in project management and service delivery across various roles in the technology sector. He has a strong background in managing cross-cultural teams and implementing software quality improvements.
Current Role at Thomson Reuters
Neelabh Pandey serves as a Service Delivery Owner at Thomson Reuters, a position he has held since 2018. In this role, he is responsible for overseeing service delivery operations, ensuring that client requirements are met efficiently. His experience in managing cross-cultural teams contributes to the effectiveness of service delivery for a diverse client base.
Previous Experience at Genpact Headstrong Capital Markets
Prior to his current role, Neelabh worked as a Principal Consultant at Genpact Headstrong Capital Markets for one year in Bangalore from 2017 to 2018. In this capacity, he focused on delivering consulting services within the capital markets sector, leveraging his extensive background in project management and service delivery.
Work History at Tata Consultancy Services
Neelabh held the position of Project Manager at Tata Consultancy Services from 2013 to 2017 in Bangalore. During his four years in this role, he managed various projects, ensuring that they were completed on time and met client expectations. His leadership skills were instrumental in driving project success.
Education and Academic Background
Neelabh attended Babasaheb Bhimrao Ambedkar Bihar University from 2001 to 2004, where he studied Economics. He completed his education at D A V Public School, where he studied from 1993 to 1999. His academic background provides a foundation for his analytical and management skills in the professional realm.
Experience in Software Quality Process Improvements
Neelabh possesses practical experience in managing and implementing continuous software quality process improvements. He has worked with small to medium-sized teams, focusing on enhancing operational efficiency and service quality. His expertise includes setting up operational KPIs to monitor progress at the account level.