Nicole Gonshorowski
About Nicole Gonshorowski
Nicole Gonshorowski is a Customer Education Program Manager at Thomson Reuters, where she has worked since 2022. She has a diverse background in customer success and management, with previous roles at Life Time Inc. and Thomson Reuters spanning over several years.
Current Role as Customer Education Program Manager
Nicole Gonshorowski currently serves as the Customer Education Program Manager at Thomson Reuters. In this role, she is responsible for developing and managing educational programs aimed at enhancing customer understanding and utilization of the company's products and services. Her focus is on ensuring that customers receive comprehensive training and support, which contributes to their overall success with Thomson Reuters offerings.
Previous Experience at Thomson Reuters
Prior to her current position, Nicole Gonshorowski held several roles at Thomson Reuters. She worked as a FindLaw Account Manager from 2016 to 2020, where she managed client accounts and facilitated customer success. Following that, she served as a Corporates Customer Success Onboarding Representative from 2020 to 2021, focusing on onboarding new corporate clients. She then advanced to the role of Manager/Team Lead in the Corporates Customer Success Onboarding department from 2021 to 2022.
Experience at Life Time Inc.
Nicole Gonshorowski worked at Life Time Inc. in various capacities from 2013 to 2016. She began her tenure as a Member Services Assistant Manager, where she oversaw member services operations. Subsequently, she transitioned to the role of Sales Account Executive, where she was responsible for managing sales accounts and driving customer engagement. Her experience at Life Time Inc. provided her with a strong foundation in customer service and account management.
Education and Academic Background
Nicole Gonshorowski earned her Doctor of Law (JD) degree from Mitchell Hamline School of Law, completing her studies from 2010 to 2013. Prior to that, she obtained a Bachelor of Arts (BA) in Political Science and Government from the University of North Carolina at Greensboro, where she studied from 2007 to 2010. Her educational background equips her with critical thinking and analytical skills applicable in her professional roles.