Nicole Mayer
About Nicole Mayer
Nicole Mayer serves as the Director of Global Product Management at Thomson Reuters, where she has worked since 2003. She directs product roadmaps, oversees both legacy and cloud solutions, and collaborates with various teams to enhance customer experience and improve performance metrics.
Work at Thomson Reuters
Nicole Mayer has been serving as the Director of Global Product Management at Thomson Reuters since 2003. In this role, she directs the agile prioritization of product roadmaps, ensuring alignment with company objectives. Her responsibilities include overseeing both legacy installed software and new cloud solutions. Mayer collaborates with various teams, including Technology, User Experience, Market Segments, Product Marketing, Services, and Customer Support, to facilitate successful product launches. Her focus is on enhancing customer experience and improving Net Promoter Scores (NPS) to exceed sales and revenue targets.
Education and Expertise
Nicole Mayer holds a Doctor of Law (JD) degree from Mitchell Hamline School of Law. She also earned a Bachelor of Arts (BA) degree in Sociology and Criminal Justice from Gustavus Adolphus College. Her educational background provides her with a strong foundation in legal principles and social sciences, which she applies in her role in product management.
Background
Nicole Mayer has a long-standing career at Thomson Reuters, where she has worked for 21 years. Her extensive experience in product management allows her to effectively oversee product development and strategic direction. Mayer's background in law and social sciences contributes to her understanding of market needs and customer expectations.
Achievements
In her role as Director of Global Product Management, Nicole Mayer has successfully directed the agile prioritization of product roadmaps and has overseen the launch of both legacy and cloud-based solutions. She has collaborated with marketing teams to set strategic directions for products, focusing on customer experience and improving NPS scores to meet sales and revenue goals.