Nikki Driscoll

Nikki Driscoll

Director, Business Systems @ Thomson Reuters

About Nikki Driscoll

Nikki Driscoll serves as the Director of Business Systems at Thomson Reuters, where she has worked since 2013. She has successfully led initiatives to enhance lead-to-cash capabilities and promote agile methodologies within the organization.

Work at Thomson Reuters

Nikki Driscoll has served as the Director of Business Systems at Thomson Reuters since 2013. In this role, she has been instrumental in delivering the Legal CRM program, which enhanced lead-to-cash capabilities and established a consistent user experience across various business groups and sales channels. Driscoll acts as a change agent within the organization, promoting a true agile framework and encouraging innovative thinking among technology and business partners. She is also responsible for defining and implementing the TR Agile playbook, which aligns agile workflows with financial metrics for executive leadership.

Previous Experience at Andersen

Before joining Thomson Reuters, Nikki Driscoll worked at Andersen as a Relationship Marketing / Business Analyst from 2005 to 2013. During her eight years at Andersen, she focused on enhancing marketing strategies and analyzing business relationships. This experience contributed to her expertise in business systems and marketing management.

Education and Expertise

Nikki Driscoll studied at Concordia University-St. Paul, where she earned a Bachelor of Arts degree in Marketing Management. Her education provided her with a solid foundation in marketing principles, which she has applied throughout her career in business systems and relationship marketing.

Achievements in Business Systems

In her current role at Thomson Reuters, Nikki Driscoll led the integrated business design and implementation of a new enterprise trials capability. This initiative significantly improved product entitlements metrics, allowing for near real-time execution for trials and digital sales. Her contributions have had a measurable impact on the efficiency and effectiveness of business operations.

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