Noel Palangchao
About Noel Palangchao
Noel Palangchao is a Credit Controller at Thomson Reuters, where he has worked since 2016. He has a background in engineering and finance, having studied at the University of Baguio and Saint Louis University in the Philippines.
Work at Thomson Reuters
Noel Palangchao has been employed at Thomson Reuters as a Credit Controller since 2016. In this role, he has participated in process improvement projects that have contributed to enhanced operational efficiency. His responsibilities include providing financial order management support to the Supply Chain and Sales and Marketing teams, which helps control credit exposure and minimize customer disputes. He also conducts collection calls and customer visits to manage and collect Accounts Receivables effectively.
Education and Expertise
Noel Palangchao holds a Bachelor of Industrial Technology with a focus on Mechatronics, Robotics, and Automation Engineering from the University of Baguio, where he studied from 2007 to 2010. Additionally, he earned a Bachelor of Engineering in Mechanical Engineering from Saint Louis University in the Philippines, completing his studies from 2005 to 2010. His educational background provides a solid foundation for his work in financial management and operational efficiency.
Previous Experience at OpenText
Before joining Thomson Reuters, Noel Palangchao worked at OpenText as an Intermediate Accounts Receivable Accountant from 2014 to 2016. His role involved managing accounts receivable processes, which contributed to his expertise in financial operations and customer relations. This experience helped him develop skills that are essential for his current position.
Customer Relationship Management
In his current role, Noel Palangchao develops and maintains relationships with both internal and external customers and suppliers. He focuses on enhancing communication and service delivery, which is critical for effective credit management. Additionally, he negotiates customer disputes to resolution and documents root causes, which improves customer relations and reduces the likelihood of future disputes.