Octavio Gutierrez
About Octavio Gutierrez
Octavio Gutierrez is a Senior Client Delivery professional at Thomson Reuters, where he has worked since 2017. He has extensive experience in customer service and project management, having held various roles in the industry, including positions at Owens Corning and Libbey Inc.
Work at Thomson Reuters
Octavio Gutierrez has been with Thomson Reuters since 2017, contributing to the Professional Services division. He has held the position of Senior Client Delivery since 2019. In this role, he has coordinated the implementation of Global Trade Management software modules, ensuring that customer procedures align with Thomson Reuters standards. He has also led the training and onboarding of partners to Thomson Reuters GTM products and implementation methodology. His responsibilities include managing the coordination of external partners for implementation projects, demonstrating his leadership in both technical and implementation aspects.
Previous Experience
Prior to his current role, Octavio Gutierrez gained valuable experience in various positions. He worked at Libbey Inc. as a Customer Service & Demand Analyst from 2010 to 2016 and also served as an International Customer Service Representative during the same period. Before that, he was a Senior Customer Service Representative at Crisa Libbey Mexico S de RL de CV from 2016 to 2017. His early career included an internship in Market Intelligence at Owens Corning from 2009 to 2010 and an assistant role at Gobierno del Estado de Chiapas from 2005 to 2007.
Education and Expertise
Octavio Gutierrez holds a Master's degree in Quality and Productivity System's Engineering from Tecnológico de Monterrey, which he completed from 2014 to 2016. He is currently pursuing another Master's degree at Instituto Tecnológico y de Estudios Superiores de Monterrey. He also earned a Bachelor's degree in International Business from Tecnológico de Monterrey from 2005 to 2009. His educational background provides a strong foundation for his expertise in client delivery and project management.
Key Contributions
In his role at Thomson Reuters, Octavio Gutierrez has played a significant part in the Integration Point acquisition, facilitating its integration into the Thomson Reuters structure. He has served as the internal LatAm lead coordinator for Global Trade Management implementation, collaborating with project managers, technical colleagues, and partners. His ability to manage multiple external partners for implementation projects highlights his organizational and leadership skills in a complex environment.