Patricia Maria Vilar
About Patricia Maria Vilar
Patricia Maria Vilar is a CRM Communication and Training Specialist at Thomson Reuters, where she has worked since 2013. She oversees Salesforce CRM alignment with corporate processes across Southern Latin America and manages training for over 1000 users in the region.
Work at Thomson Reuters
Patricia Maria Vilar has been employed at Thomson Reuters since 2001. She has held various positions, starting as a Semi Senior in the Collections Department from 2001 to 2005. She then advanced to the role of Business Information Analyst from 2009 to 2013. Since 2013, she has served as a CRM Communication and Training Specialist focused on Salesforce. In her current role, she ensures the alignment of Salesforce CRM with corporate business processes across the Southern Latin America region, which includes Argentina, Brazil, Chile, Peru, and Uruguay.
Education and Expertise
Patricia studied at Universidad Centro de Altos Estudios en Ciencias Exactas from 1992 to 1997, completing a five-year program. Her educational background provides her with a strong foundation in analytical and technical skills, which she applies in her roles at Thomson Reuters. Her expertise includes Salesforce CRM management, training development, and alignment of business processes across multiple countries.
Background
Patricia has extensive experience in logistics, operations, and business information analysis. She worked as an Analista auxiliar Logística y Operaciones from 2005 to 2009 before transitioning to roles that focused on business information and CRM systems. Her career at Thomson Reuters spans over two decades, reflecting her commitment to the organization and her professional growth within it.
Achievements
In her current position, Patricia oversees the training and continuous development of Salesforce CRM for over 1000 users across the Southern Latin America region. She plays a key role in the adoption and management of new tools that significantly impact the Commercial and Customer Experience areas, ensuring that the CRM system is effectively utilized to meet business needs.