Payel B.
About Payel B.
Payel B. is a Senior UX Researcher at Thomson Reuters, where she mentors junior researchers and develops UX metrics to assess feature improvements. She holds a Master of Science in Computer and Information Sciences from Virginia Tech and has previously worked at Microsoft and LinkedIn.
Work at Thomson Reuters
Payel B. has been employed at Thomson Reuters as a Senior UX Researcher since 2023. In this role, she focuses on building UX metrics to evaluate the success of feature improvements based on user outcomes. She also mentors and coaches junior UX researchers, contributing to the development of a collaborative and knowledgeable team environment. Her work supports the overall UX strategy, including the creation of a CXO dashboard that is informed by the Jobs to be Done (JTBD) framework.
Previous Experience at Microsoft
Prior to her current position, Payel B. worked as a UX Researcher at Microsoft from 2022 to 2023. During her seven-month tenure, she applied her expertise in user experience research to enhance product usability and user satisfaction. Her experience at Microsoft contributed to her understanding of large-scale UX challenges and solutions.
Previous Experience at LinkedIn
Payel B. also served as a UX Researcher at LinkedIn from 2021 to 2022. In her eight-month role, she engaged in research activities that informed design decisions and improved user interactions on the platform. This experience further developed her skills in user-centered design and research methodologies.
Education and Expertise
Payel B. holds a Master of Science in Computer and Information Sciences with a focus on Human Computer Interaction from Virginia Tech, where she studied from 2017 to 2020. She also earned a Bachelor's degree in Information Technology from Maulana Abul Kalam Azad University of Technology, West Bengal. Her educational background provides a strong foundation for her technical skills in advanced data visualization tools such as Plotly and Lucidchart, as well as her proficiency in design tools like Sketch, Figma, and Axure.
Research Methodologies and Technical Skills
Payel B. employs a diverse range of research methodologies, including digital ethnography and contextual inquiry. She is experienced in both moderated and unmoderated usability testing, which allows her to gather valuable insights into user behavior. Additionally, she is skilled in utilizing VR and AR technologies for research purposes, enhancing her ability to analyze user interactions in innovative ways.