Pearl Techico
About Pearl Techico
Pearl Techico is a Technical Support Executive with a background in Psychology, holding a Bachelor of Science degree from Far Eastern University. She has extensive experience in technical support roles, currently working at Thomson Reuters and previously at Sykes Assistance Services Corporation and Refinitiv.
Work at Thomson Reuters
Pearl Techico has been employed at Thomson Reuters as a Technical Support Executive since 2011. Over the course of 13 years, she has developed expertise in providing technical assistance and support to clients. Her role involves troubleshooting issues, ensuring system functionality, and enhancing user experience with Thomson Reuters products.
Current Position at London Stock Exchange Group
Since 2021, Pearl Techico has worked at the London Stock Exchange Group (LSEG) as a Technical Specialist. In this position, she is responsible for addressing technical inquiries and providing solutions to enhance operational efficiency. Her contributions support the organization's commitment to delivering high-quality financial services.
Experience at Refinitiv
Pearl Techico has been a Technical Support Specialist at Refinitiv since 2018. In her role, she focuses on assisting clients with technical issues related to Refinitiv's financial data and analytics services. Her experience in this position contributes to the overall effectiveness of the support team in Manila, Philippines.
Previous Role at Sykes Assistance Services Corporation
Before her current roles, Pearl Techico worked at Sykes Assistance Services Corporation as a Technical Support Representative from 2008 to 2011. During her three years there, she gained valuable experience in customer service and technical support, laying the groundwork for her subsequent positions in the industry.
Educational Background in Psychology
Pearl Techico studied Psychology at Far Eastern University, where she earned her Bachelor of Science degree from 2000 to 2004. This educational background provides her with insights into user behavior and enhances her ability to communicate effectively with clients in her technical support roles.