Pradeepa L.
About Pradeepa L.
Pradeepa L. is a Technical Lead specializing in chatbot development at Thomson Reuters in Toronto, Canada. With a strong background in software engineering and extensive experience in designing chatbots using Microsoft Bot Framework, she has worked with various companies and holds multiple degrees in electronics and communication engineering.
Work at Thomson Reuters
Pradeepa L. currently holds the position of Technical Lead: Chatbot at Thomson Reuters, a role she has occupied since 2022. Based in Toronto, Ontario, Canada, she is responsible for leading chatbot development initiatives. Her expertise in chatbot technology and integration with external systems supports the company's objectives in enhancing user interaction and automating processes.
Previous Employment Experience
Pradeepa L. has a diverse work history in software engineering and chatbot development. She worked at Phoneytunes.com as a Software Engineer from 2005 to 2007, followed by a role as a Consultant at LG Soft India from 2009 to 2010. She served as a Lead Engineer at Sourcebits, Inc. from 2010 to 2013 and spent eight years at Tata Consultancy Services as an Assistant Consultant from 2013 to 2021. Additionally, she briefly worked at Accenture as an Associate Manager in 2021 and at IBI Group as a Chatbot Developer in 2022.
Education and Expertise
Pradeepa L. has a solid educational background in engineering. She studied Electronics and Communication Engineering at Periyar Maniammai College of Technology for Women, earning her B.E. from 2000 to 2003. She continued her studies at Government College of Technology, Coimbatore, where she obtained her M.E. in Applied Electronics from 2003 to 2005. Additionally, she studied at Sakthi Institute of Technology from 1997 to 2000 and at SSM from 1989 to 1996.
Technical Skills and Proficiencies
Pradeepa L. possesses extensive technical skills in chatbot development, particularly using the Microsoft Bot Framework v4 with .NET Core. She is proficient in Python for developing machine learning models and has experience with CI/CD pipelines and Microsoft Azure Cloud. Her skills also include utilizing Cognitive APIs, machine learning studios, and integrating applications with external systems such as Salesforce and ServiceNow. She has experience with code versioning tools like GIT and VSTS and knowledge of HTML5 for web application development.
Mobile Application Development
Pradeepa L. has a demonstrable portfolio of native mobile applications available on the Google App Store. Her experience in Android mobile application development showcases her ability to create user-friendly applications that meet market demands. This aspect of her skill set complements her work in chatbot technology and software engineering.