Priyanka Rajkumar
About Priyanka Rajkumar
Priyanka Rajkumar is a Customer Success Partner at Thomson Reuters, specializing in Salesforce workflows and data analysis. She has previously held roles at Google Operations Center and Dell EMC, where she focused on optimizing sales processes and mentoring team members.
Work at Thomson Reuters
Currently, Priyanka Rajkumar serves as a Customer Success Partner at Thomson Reuters, a position she has held since 2023 in Hyderabad, Telangana, India. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of services. Her responsibilities include mentoring team members and maintaining adherence to standard operating procedures.
Previous Experience at Google Operations Center
Priyanka Rajkumar worked at Google Operations Center as a Senior Advocate from 2021 to 2023. In this role, she served as an Agency Coordinator, where she was involved in managing relationships and ensuring effective communication between stakeholders. Prior to this, she held the same title from 2020 to 2021, gaining valuable experience in advocacy and operational coordination.
Experience at Dell EMC
From 2018 to 2020, Priyanka Rajkumar was employed as a Business Relationship Manager at Dell EMC. In this capacity, she managed client relationships and worked to align business objectives with technology solutions. Her role involved understanding customer needs and facilitating effective communication between the organization and its clients.
Education and Expertise
Priyanka Rajkumar earned her Bachelor of Commerce (BCom) degree from Osmania University, completing her studies from 2015 to 2018. She possesses expertise in utilizing automated and insight-driven Salesforce workflows to streamline deal progression and optimize sales processes. Additionally, she is skilled in conducting data analysis to identify opportunities for process development and automation.
Team Leadership and Audit Skills
Priyanka Rajkumar creates a collaborative team environment by mentoring and guiding team members. She ensures adherence to standard operating procedures while actively participating in cross-functional teams to enhance automation and address process flaws. Her capabilities include carrying out the entire audit process, focusing on risk and control administration of operational performance and financial stability.