Rafael Martinez
About Rafael Martinez
Rafael Martinez is an Account Representative at Thomson Reuters, with a background in sales and customer service across various companies. He holds a Bachelor of Business Administration from Western Michigan University and has been actively involved in music and professional development organizations.
Current Role at Thomson Reuters
Rafael Martinez serves as an Account Representative at Thomson Reuters, a position he has held since 2019. He works in Ann Arbor, Michigan, where he is responsible for managing client accounts and facilitating communication between clients and the company. His role involves understanding client needs and providing solutions that align with Thomson Reuters' offerings.
Previous Experience in Sales and Marketing
Prior to his current role, Rafael Martinez gained valuable experience in sales and marketing through various positions. He worked as a Carrier Sales Representative at Coyote Logistics from 2018 to 2019, where he developed skills in logistics and client management. He also served as a Direct Sales Agent at Taylor Marketing Group LLC for two months in 2016, and as a Marketing Associate Intern at State Farm® for three months in 2017, contributing to his expertise in sales strategies.
Educational Background in Business Administration
Rafael Martinez earned a Bachelor of Business Administration (BBA) degree from the Haworth College of Business at Western Michigan University. He studied Sales and Business Marketing from 2013 to 2018, which provided him with a solid foundation in business principles and sales techniques. His education included participation in sales competitions, enhancing his competitive skills and motivation in the field.
Experience in Customer Service
Rafael Martinez has extensive experience in customer service roles. He worked for five years as a Front Desk Receptionist at Western Michigan University Residence Life from 2013 to 2018, where he developed strong communication and organizational skills. Additionally, he served as a Mortgage Loan Assistant at IP Advisors for nine months in 2021 to 2022, further enhancing his customer service capabilities in the financial sector.
Involvement in Music and Professional Organizations
Rafael Martinez is a member of the Phi Mu Alpha Sinfonia Fraternity, reflecting his involvement in music-related activities. He played in the Bronco Marching Band during his time at Western Michigan University, demonstrating his teamwork and musical talent. Additionally, he is involved in the Sales and Business Marketing Association, contributing to his professional development in sales.