Ray Swanson
About Ray Swanson
Ray Swanson serves as the Infrastructure Service Manager for Elektron Managed Services at Thomson Reuters, where he has worked since 2016. He has over 20 years of experience in network implementation and management, with a strong focus on secured financial networks and project coordination.
Work at Thomson Reuters
Ray Swanson has been employed at Thomson Reuters since 2016, serving as the Elektron Managed Services Infrastructure Service Manager for the Americas. He operates from the company's office located at 3 Times Square, New York. In this role, he specializes in managing the change control process between clients and Thomson Reuters, which includes overseeing routine maintenance, upgrades, and planning for complex service extensions. His responsibilities also encompass the resolution of serious incidents, where he provides direction to resolution owners and ensures the accuracy and timeliness of post-incident reports.
Previous Experience at Reuters America
Before joining Thomson Reuters, Ray Swanson worked at Reuters America as a Senior Network Implementation Engineer from 1986 to 1993. During his seven years at Reuters America, he gained extensive experience in network implementation and support, which laid the foundation for his subsequent roles in the industry. His background in network engineering has contributed to his current expertise in managing infrastructure services.
Education and Expertise
Ray Swanson has pursued extensive education and training in technology and network systems. He studied at multiple institutions, including Cisco Systems, Fujitsu Systems, New York University, Northern Telecom, Island Drafting & Technical Institute, Suffolk County Community College, and Colorado Technical University. He achieved certifications in various areas such as Interconnecting Cisco Network Devices, Sonet Transport, Digital Electronics and Technology, and Data Processing & Technology. This diverse educational background supports his technical expertise in managing complex network infrastructures.
Key Projects and Contributions
In his current role, Ray Swanson has played a key role in supporting significant projects at Thomson Reuters. He contributed to the Thomson Reuters BT KDCR Project by coordinating IT and Circuit MPLS migrations and advancing datacenter closures. Additionally, he has extensive experience in deploying the secured financial Radianz Network, supporting project planning and designs for new client delivery on the Radianz RXN communications Network. His involvement in these projects demonstrates his capability in managing complex network solutions.
Technical Skills and Specializations
Ray Swanson specializes in various technical aspects of network management. He has applied high-level design knowledge in Carrier SONET Ring deployment and capacity management within US datacenters. He operates a capacity management process for clients, collaborating with the EMS global capacity manager. His expertise also includes supporting RXN Cisco Router and Switch Infrastructure builds and interfacing Nortel ATM Passport installations for client distribution.