Raymond Francis
About Raymond Francis
Raymond Francis is a Lead Sales Operations Specialist at Thomson Reuters, where he manages US Government accounts and collaborates with regional managers on sales pipeline reporting. He has received multiple awards for his contributions in sales operations and is pursuing a Master of Arts in English Language and Literature at the University of Pune.
Work at Thomson Reuters
Currently, Raymond Francis serves as the Lead Sales Operations Specialist at Thomson Reuters, a position he has held since 2021. In this role, he manages US Government accounts, which encompass Federal, State & Local, Public Sector, and Tribal entities. He collaborates with regional managers on deal management, ensuring accurate sales pipeline reporting. Additionally, he is responsible for handling segmentation dispute requests, where he validates and approves or rejects them based on thorough research. His contributions support the leadership team by maintaining the Government organization chart and details sheet.
Previous Experience at Symantec
Before joining Thomson Reuters, Raymond worked at Symantec as a Sales Operations Specialist in Data Governance from 2016 to 2020. During his tenure, he contributed significantly to Project Blueprint, which earned him an 'Above & Beyond' award for his efforts. His role involved managing sales operations and ensuring data integrity within the organization.
Experience at SunGard Financial Systems
Raymond's career includes a substantial period at SunGard Financial Systems, now part of FIS, where he worked as a Sr. Associate in Sales Support - Marketing Operations from 2008 to 2016. His responsibilities included supporting sales operations and implementing process improvements for sales forecast data collection, which allowed regional managers to allocate more time for data updates. His work contributed to enhanced operational efficiency within the organization.
Education and Expertise
Raymond is pursuing a Master of Arts in English Language and Literature at the University of Pune, a program he has been engaged in since 2020. He completed his secondary education at All Saints High School. His academic background complements his professional expertise in sales operations and data governance.
Short Tenure at ServiceNow
Raymond briefly worked at ServiceNow as a Sr. Sales Operations Analyst in 2021 for a duration of six months in Hyderabad, Telangana, India. This role contributed to his overall experience in sales operations, further enhancing his skills in the field.