Rhenilynd Sarne
About Rhenilynd Sarne
Rhenilynd Sarne is a Customer Service Representative currently employed at Thomson Reuters in Toronto, Ontario, Canada, where she has worked since 2016. She has a background in customer service and workforce analysis, with previous roles at Exl Philippines and Apac Customer Services.
Work at Thomson Reuters
Rhenilynd Sarne has been employed at Thomson Reuters as a Customer Service Representative since 2016. In this role, she is responsible for providing support and assistance to clients, ensuring their inquiries and issues are addressed effectively. Her tenure at Thomson Reuters spans over eight years, during which she has contributed to enhancing customer satisfaction and service efficiency.
Previous Experience at Exl Philippines
Prior to her current position, Rhenilynd Sarne worked at Exl Philippines for five years as a Workforce Analyst from 2011 to 2016. In this capacity, she was involved in analyzing workforce management processes and optimizing resource allocation. Before that, she served as a Customer Service Executive at Exl Philippines from 2009 to 2011, where she focused on delivering customer support and resolving client issues.
Experience at Apac Customer Services
Rhenilynd Sarne began her career in customer service at Apac Customer Services, where she worked as a Customer Service Representative from 2007 to 2009. During her two years at Apac, she gained valuable experience in handling customer inquiries and providing effective solutions, laying the foundation for her future roles in customer service.
Education and Expertise
Rhenilynd Sarne holds a Bachelor's degree in Computer Science from De La Salle University, which she completed from 2001 to 2005. Her educational background in computer science provides her with a strong foundation in technical skills and problem-solving, which are essential in her roles in customer service and workforce management.