Ric Carlo Milan
About Ric Carlo Milan
Ric Carlo Milan is a professional in Client Services Governance, Risk, and Compliance at Thomson Reuters, where he has worked since 2017. He has a background in technical support and management, with previous roles at Taskus and Harte Hanks.
Work at Thomson Reuters
Ric Carlo Milan has been employed at Thomson Reuters since 2017, where he holds the position of Client Services Governance, Risk and Compliance. His role involves overseeing compliance and governance aspects related to client services, ensuring that operations align with regulatory standards and best practices. This position has been based in Toronto, Ontario, Canada, for over seven years.
Previous Experience at Taskus
Prior to his current role, Ric Carlo Milan worked at Taskus in various capacities. He served as Interim Operations Manager for five months in 2016, overseeing operational processes. He also held the positions of Team Manager for six months from 2016 to 2017, and Team Lead for eleven months from 2015 to 2016. Additionally, he worked as an Email Support Representative for four months in 2014, all based in San Antonio, Texas, United States.
Background in Technical Support
Ric Carlo Milan has a background in technical support, having worked at Harte Hanks as a Technical Support Representative from 2011 to 2013 for two years. He also gained experience at Alta Resources as a Customer Service Representative from 2013 to 2014 for eleven months in Neenah, Wisconsin, United States. This experience has contributed to his expertise in client services and support.
Education and Expertise
Ric Carlo Milan studied at the Technological Institute of the Philippines, where he earned a Bachelor of Science degree in Communications, Engineering, and Electronics from 2006 to 2011. His educational background has provided him with a solid foundation in technical and communication skills, which are essential in his current role in governance, risk, and compliance.