Richard Pettet
About Richard Pettet
Richard Pettet serves as the Manager of HighQ Professional Services at Thomson Reuters, where he oversees the implementation of legal tech solutions and enhances client value through service offerings. He has a diverse background in management and consulting, with previous roles at HighQ, Chambers and Partners, and the National Centre for Social Research.
Work at Thomson Reuters
Richard Pettet has been employed at Thomson Reuters since 2017, serving as the Manager of HighQ Professional Services within the Legal Tech Platform Practice. In this role, he oversees the implementation of HighQ's legal workflow, automation, and content management software. His responsibilities include managing financial and operational account management activities, which encompass pipeline management and document quality assurance. Pettet also supports the sales process by acting as a product expert, providing insights during pitches and demonstrations. He serves as an Executive Sponsor on critical projects and acts as an escalation point for resolving client issues.
Previous Experience
Before joining Thomson Reuters, Richard Pettet worked at HighQ as a Senior Implementation Consultant from 2016 to 2017. Prior to that, he held the position of Advertising Manager at Chambers and Partners for 11 years, from 2000 to 2011. His earlier experience includes a role as Interview Coordinator at the National Centre for Social Research for one year, from 1998 to 1999. This diverse background has contributed to his expertise in managing client services and implementing technology solutions.
Education and Expertise
Richard Pettet studied History at Sheffield Hallam University from 1994 to 1997. He completed his secondary education at Brentwood County High School, where he studied from 1987 to 1994. His educational background provides a foundation for his professional expertise in legal technology and client service management.