Ricky Chawla
About Ricky Chawla
Ricky Chawla serves as the Senior Director of Operations and Product Reliability at Thomson Reuters, where he has worked since 2021. He has a strong background in IT performance, compliance, and extensive experience in data center consolidation during mergers and acquisitions.
Work at Thomson Reuters
Ricky Chawla has been serving as the Senior Director of Operations and Product Reliability at Thomson Reuters since 2021. In this role, he focuses on enhancing operational efficiency and ensuring product reliability. Prior to this position, he held the role of Director of Operations & Product Reliability at the same company from 2019 to 2021, contributing to the organization's operational strategies in Dallas, Texas.
Education and Expertise
Ricky Chawla holds a Master of Science degree in Applied Mathematics from Florida State University. He also earned a B.Sc/MSc in Mathematics from the Indian Institute of Technology, Kharagpur. His educational background supports his extensive expertise in IT performance, capacity planning, and compliance with industry standards such as PCI and SOX.
Background in IT Operations
Ricky Chawla has a robust background in IT operations, having worked in various capacities across multiple organizations. He served as a Senior Manager in Cloud Operations and Systems Engineering at Intuit from 2012 to 2019. His experience includes hands-on roles at Texas Instruments as a Senior Storage Engineer from 2006 to 2008, where he developed foundational skills in systems engineering and cloud operations.
Technical Skills and Tools
Ricky Chawla possesses extensive technical skills, particularly with AWS services such as EC2, RDS, S3, and Lambda. He utilizes a range of operational tools including ServiceNow, JIRA, and NewRelic, among others. His proficiency in these tools enhances his capabilities in managing product reliability and operational efficiency.
Certifications and Professional Development
Ricky Chawla holds an ITIL v3 Certification, which highlights his expertise in IT service management. This certification complements his extensive experience in managing multi-discipline infrastructure teams and reinforces his commitment to professional development in the IT sector.