Rob Gleason, Csm
About Rob Gleason, Csm
Rob Gleason is a Business Analyst at Thomson Reuters, where he has worked since 2006. He specializes in facilitating communication between teams and managing project transparency using tools like Smartsheet and Lucid Charts.
Work at Thomson Reuters
Rob Gleason has been employed at Thomson Reuters as a Business Analyst since 2006. He has accumulated 18 years of experience in this role, contributing to various projects and initiatives. His responsibilities include organizing and overseeing the transition of work between geographically dispersed teams, utilizing process maps and roadmaps to ensure effective communication and workflow. Gleason also leads periodic social learning groups that focus on Agile methodology and Design Thinking, fostering a collaborative environment for continuous improvement.
Previous Experience at John Crane
Prior to his current role, Rob Gleason worked at John Crane as a Customer Service Representative from 2002 to 2006. During his four years there, he developed skills in customer interaction and support, which provided a foundation for his analytical capabilities. This experience contributed to his understanding of client needs and operational processes.
Experience at Franco Manufacturing Co., Inc.
Rob Gleason served as a Planner at Franco Manufacturing Co., Inc. for one year, from 2001 to 2002. In this position, he was responsible for planning and coordinating production schedules, which enhanced his organizational skills and understanding of manufacturing processes.
Education and Expertise
Rob Gleason earned a Bachelor's degree in Communication and Media Studies from Rowan University, where he studied from 1998 to 2001. His educational background has equipped him with strong communication skills, which he applies in facilitating conversations between business groups during content migration projects. He utilizes tools such as Smartsheet and Lucid Charts to maintain transparency in project progress for team members and leadership.
Facilitation and Workshops
In his current role, Rob Gleason co-facilitates quarterly team workshops aimed at enriching Business Analysis knowledge among team members. These workshops focus on enhancing skills and methodologies relevant to business analysis, contributing to professional development within the team.