Robert Lee
About Robert Lee
Robert Lee is a Client Specialist in Legal Software Solutions at Thomson Reuters, with over 18 years of experience in the marketing technology industry. He specializes in workflow automation and SaaS solutions for legal technology, having held various roles in customer success and client relationship management across multiple companies.
Work at Thomson Reuters
Robert Lee has been employed at Thomson Reuters as a Client Specialist in Legal Software Solutions since 2022. He works in Pyrmont, New South Wales, Australia. In this role, he focuses on providing specialized support and solutions for legal technology, leveraging his extensive background in client relationship management.
Previous Experience at Wolters Kluwer Australia
Robert Lee has held multiple roles at Wolters Kluwer Australia. He worked as a Customer Success representative in various segments, including Legal, Corporate, and Professional Accounting, from 2020 to 2022. His responsibilities included enhancing customer satisfaction and ensuring successful implementation of software solutions. He also served in the Enterprise Software segment for eight months in 2019.
Career Background in Marketing Technology
Robert Lee has over 18 years of experience in the marketing technology industry. He began his career at Acxiom, where he held various positions, including Solutions Developer, Client Relationship Manager, and Channel Sales Team Leader. His roles involved developing client relationships and identifying growth opportunities through market analysis.
Education and Expertise
Robert Lee studied Computer Science at Macquarie University, earning a Bachelor of Science from 1994 to 1997. He also completed a Certificate in Digital Marketing from ADMA IQ in 2018. His expertise lies in workflow automation and SaaS solutions for legal technology, which he has applied throughout his career.
Skills in Client Relationship Management
Robert Lee is skilled in building credibility and trust with key stakeholders. His experience in client relationship management has enabled him to achieve sales and business growth targets effectively. He is also adept at analyzing market demographics to identify growth opportunities and develop innovative solutions.