Roderick Fecker
About Roderick Fecker
Roderick Fecker is a Technical Support Specialist with a Bachelor of Applied Science in Computer and Information Sciences from NYC College of Technology. He has accumulated diverse experience in technical support roles across various organizations since 2011.
Work at Thomson Reuters
Roderick Fecker has been employed at Thomson Reuters as a Technical Support Specialist since 2020. In this role, he provides technical assistance and support to users, ensuring the smooth operation of systems and applications. His responsibilities include troubleshooting issues, resolving technical problems, and assisting users with software and hardware inquiries. His tenure at Thomson Reuters has contributed to his expertise in technical support and customer service.
Education and Expertise
Roderick Fecker studied at the NYC College of Technology, where he earned a Bachelor of Applied Science (B.A.Sc.) in Computer and Information Sciences from 2008 to 2013. He also completed a Bachelor in Computer studies at the same institution, achieving his degree in 2014. Prior to this, he obtained his High School Diploma from Paul Robeson High School, graduating in 2007. His educational background provides a strong foundation in technical knowledge and problem-solving skills.
Previous Work Experience
Roderick Fecker has held various positions in technical support and IT roles prior to his current position. He worked as a Desktop Support Contractor at CompuCom for five months in 2016 and as a Desktop Support Specialist at Pfizer for four months in 2018. Additionally, he served as a Technical Support Analyst at Aon for one year from 2017 to 2018. His experience also includes roles at the NYC Department of Citywide Administrative Services and as an IT Support Technician at Barnes and Noble Book Store.
Early Career and Internships
Roderick Fecker began his career with internships and entry-level positions that laid the groundwork for his technical support expertise. He worked as a Computer Intern at the New York City Department of Probation for three months in 2012 and as a Network Assistant at DOITT for two months in 2011. These early experiences provided him with practical skills in IT support and network management.