Ruan Lapworth
About Ruan Lapworth
Ruan Lapworth is an IT Support Analyst with extensive experience in technical support, currently employed at Thomson Reuters since 2018. He has a background in CompTIA certifications and holds a Higher National Diploma in Photography and Electronic Imaging from Plymouth College of Art and Design.
Work at Learning Tree International
Ruan Lapworth has been employed at Learning Tree International since 2015, serving as a Tier 2 Technical Support Representative. Over the course of nine years, he has developed expertise in providing technical assistance and support to clients. His role involves troubleshooting and resolving IT issues, ensuring that users have a seamless experience with the company's services. The position is based in Euston, London, where he collaborates with a team to enhance customer satisfaction.
Work at Thomson Reuters
Since 2018, Ruan Lapworth has worked as an IT Support Analyst at Thomson Reuters, specifically supporting the Digita brand. His responsibilities include providing IT support and technical assistance to users, contributing to the overall efficiency of the IT support team. Based in Exmouth, Devon, he has been instrumental in addressing technical challenges and ensuring that the Digita brand operates smoothly.
Education and Expertise
Ruan Lapworth has a solid educational background in IT and technical support. He studied at Truro College, where he achieved CompTIA A+ Hardware Technician certification from 2010 to 2011 and CompTIA Network + Technician certification from 2011 to 2012. Additionally, he studied at Filton College and Plymouth College of Art and Design, where he earned a Higher National Diploma (HND) in Photography and Electronic Imaging. His education has equipped him with the necessary skills for his roles in IT support.
Background
Ruan Lapworth's educational journey includes attending Cotham Grammar School and Fairfield Grammar School. His foundational education laid the groundwork for his later studies in technical fields. His commitment to learning and professional development is evident through his certifications and ongoing contributions to IT support roles.