Ryan Simon
About Ryan Simon
Ryan Simon is a Software Analyst specializing in Client Delivery at Thomson Reuters, where he has worked since 2018. He holds a degree in Mathematical Business and Statistics from Wake Forest University and has experience in providing technical support for the ONESOURCE suite of products.
Work at Thomson Reuters
Ryan Simon has been employed at Thomson Reuters as a Software Analyst in Client Delivery since 2018. He operates in the Charlotte, North Carolina area and focuses on implementing client-facing and internal solutions. His role includes managing stakeholder expectations and providing comprehensive training to ensure effective product use. Ryan utilizes technical skills such as SQL, XML, and code analysis to troubleshoot issues and enhance products and processes.
Education and Expertise
Ryan Simon studied at Wake Forest University from 2014 to 2018, where he earned a degree in Mathematical Business and Statistics. This educational background provides him with a strong foundation in analytical thinking and quantitative methods, which he applies in his current role as a Software Analyst. His expertise includes technical and business support for the ONESOURCE suite of products.
Previous Work Experience
Before joining Thomson Reuters, Ryan Simon worked at Alight Solutions as a Business Delivery Specialist for two months in 2017. His role involved providing business support and managing client interactions. Additionally, he worked as a Valet at Woodholme Country Club for two months in 2016. These experiences contributed to his skills in client service and operational support.
Technical Skills and Responsibilities
In his current position, Ryan Simon provides technical and business support for the ONESOURCE suite of products, which includes functionalities such as Export/Import Management, Denied Party Screening, Global Classification, and Foreign Trade Zone. He collaborates with clients, brokers, and government agency personnel to research and resolve client-facing problems, ensuring that solutions meet user needs effectively.