S. Allan Gardner
About S. Allan Gardner
S. Allan Gardner is a Lead Executive Technical Support Analyst at Thomson Reuters, with extensive experience in technical support and systems administration across various organizations since 1994. His career includes roles at TD Ameritrade, First National Bank of Omaha, and the US Air Force, showcasing a strong background in video conferencing solutions.
Current Role at Thomson Reuters
S. Allan Gardner has been serving as the Lead Executive Technical Support Analyst at Thomson Reuters since 2019. In this role, he is responsible for overseeing technical support operations and ensuring the effective functioning of systems within the organization. His expertise includes managing complex technical issues and providing high-level support to executive staff. Gardner's position is based in the Greater New York City Area, where he contributes to the company's commitment to delivering quality service and support.
Previous Experience at TD Ameritrade
Prior to his current role, S. Allan Gardner worked at TD Ameritrade in various capacities. He served as a Senior Site Support Analyst from 2010 to 2014, where he focused on providing technical support and solutions to site-related issues. Following this, he held the position of Executive Support Engineer II from 2014 to 2016. During his tenure at TD Ameritrade, he gained valuable experience in technical support and systems management within the financial services sector.
Technical Leadership in Events
S. Allan Gardner has demonstrated technical leadership by serving as the Technical Lead for significant corporate events, including the CEO Townhall and annual Shareholder's events. In this capacity, he was responsible for ensuring that all technical aspects of these high-profile events were executed smoothly. His role involved coordinating technical support and managing video conferencing solutions, showcasing his ability to handle critical technical challenges in a high-stakes environment.
Background in Technical Support and Engineering
S. Allan Gardner has a diverse background in technical support and engineering. He began his career as a Computer Programmer in the US Air Force from 1994 to 1998. He then transitioned to the private sector, working as a Senior LAN Engineer - Desktop Support at First National Bank of Omaha from 1998 to 2007. His career continued to evolve through various roles, including System Admin at Tek Systems and Sr Executive Technical Support Analyst at Thomson Reuters before his current position.
Expertise in Video Conferencing Solutions
S. Allan Gardner possesses a strong background in supporting video conferencing solutions, particularly WebEx and Cisco Tandberg systems. His expertise in these technologies enables him to provide effective support and troubleshooting for video communication needs within organizations. This skill set is particularly valuable in today's increasingly remote and digital work environments, where effective communication tools are essential.