Sabrina Klinner
About Sabrina Klinner
Sabrina Klinner is a Helpdesk Analyst at Thomson Reuters, where she has worked since 2020. She has a background in IT analysis and holds a degree in German studies from Uniwersytet Slaski / Gallus.
Work at Thomson Reuters
Sabrina Klinner has been employed at Thomson Reuters as a Helpdesk Analyst since 2020. In this role, she provides technical support and assistance to users, ensuring that IT services align with business needs. Her responsibilities include troubleshooting issues, managing user accounts, and maintaining system functionality. Her tenure at Thomson Reuters has allowed her to develop her skills in IT service management and enhance her expertise in providing effective IT support.
Education and Expertise
Sabrina Klinner studied at Teb Edukacja, where she focused on Technologie informatyczne and earned the title of Technik informatyk from 2018 to 2020. She also attended Uniwersytet Slaski / Gallus, where she studied Germanistyka / Tłumaczenia and achieved a Licencjat. Her educational background has equipped her with a strong foundation in information technology and language translation, contributing to her professional capabilities.
Background in IT Analysis
Before joining Thomson Reuters, Sabrina Klinner gained experience as an IT Analyst at HCL Technologies from 2013 to 2014 and at Capgemini for six months in 2013. During her time at these companies, she developed her skills in IT support and analysis, focusing on troubleshooting and system management. Her work in these roles laid the groundwork for her current position in helpdesk support.
Technical Skills and Specializations
Sabrina Klinner possesses expertise in ITIL, which encompasses practices for IT service management. She has a strong background in troubleshooting, particularly within server environments and Windows Server systems. Additionally, she is experienced in managing and configuring Active Directory, a Microsoft directory service used in Windows domain networks. These technical skills enhance her ability to provide effective support and solutions in her current role.