Salman Khan
About Salman Khan
Salman Khan is a Support Analyst at Thomson Reuters in Hyderabad, India, with a background in information technology and customer support. He holds a degree in Commerce from Dr. B.R. Ambedkar Open University and has experience in managing support processes and resolving service requests efficiently.
Current Role at Thomson Reuters
Salman Khan has been employed at Thomson Reuters as a Support Analyst since 2021. He works in Hyderabad, Telangana, India, where he focuses on managing support processes. His responsibilities include providing timely updates to stakeholders and ensuring efficient incident resolution. His experience in this role builds on his previous position at the same company as a Customer Support Associate.
Professional Background in IT and Services
Salman Khan has a professional background in the information technology and services industry, specifically in customer support. He has developed strong skills in handling and resolving incidents and service requests efficiently. His ability to achieve resolution on the first contact demonstrates his proficiency in managing support processes.
Educational Qualifications
Salman Khan studied at Dr. B.R. Ambedkar Open University, where he graduated with a degree in Commerce from 2014 to 2017. He also attended V. M. R. Polytechnic College, completing a program in Electronics and Communication Engineering from 2004 to 2007. Additionally, he has a secondary school education from Gayathri Vidyalaya and has studied at LB College of Commerce.
Previous Experience at Tata Business Support Services
Before joining Thomson Reuters, Salman Khan worked at Tata Business Support Services Limited as a Process Operations professional from 2012 to 2015. His role in this organization contributed to his experience in the customer support domain, enhancing his skills in process management and support operations.
Career Progression at Thomson Reuters
Salman Khan's career at Thomson Reuters began as a Customer Support Associate, a position he held from 2017 to 2021. His transition from this role to Support Analyst reflects his growth and development within the company, allowing him to take on more responsibilities in managing support processes.