Shahid Mohammed
About Shahid Mohammed
Shahid Mohammed is a Product Support Analyst at Thomson Reuters, where he has worked since 2021. He holds a Bachelor's degree in Mechanical Engineering from Vignan's Lara Institute of Technology & Science, which he completed in 2017.
Work at Thomson Reuters
Shahid Mohammed has been employed at Thomson Reuters as a Product Support Analyst since 2021. His role involves providing technical support and solutions to enhance product functionality and user experience. Based in Hyderabad, Telangana, India, he contributes to the company's commitment to delivering high-quality services and support to its clients.
Previous Experience at Amazon
Before joining Thomson Reuters, Shahid Mohammed worked at Amazon as a TRMS (Transaction Risk Management Services) professional from 2019 to 2021. In this position, he focused on managing transaction risks and ensuring compliance with company policies. His experience at Amazon equipped him with skills in risk assessment and customer service.
Education in Mechanical Engineering
Shahid Mohammed earned his Bachelor's degree in Mechanical Engineering from Vignan's Lara Institute of Technology & Science, located in Vadlamudi, Chebrolu Mandal. He studied there from 2012 to 2017, completing a five-year program. His education provided him with a solid foundation in engineering principles and practices.
Professional Skills and Expertise
In his role as a Product Support Analyst, Shahid Mohammed utilizes a range of technical skills to troubleshoot and resolve product-related issues. His background in mechanical engineering complements his analytical abilities, allowing him to approach problems methodically. His experience in customer service and risk management further enhances his effectiveness in supporting users.