Shambhuni Santosh
About Shambhuni Santosh
Shambhuni Santosh is a Business Analyst at Thomson Reuters in Toronto, Ontario, with expertise in product backlog management and user stories. He specializes in EU-Indirect taxation and India GST, and has a background in GAP analysis and client support.
Work at Thomson Reuters
Shambhuni Santosh has been employed at Thomson Reuters as a Business Analyst since 2017. In this role, he has focused on managing product backlogs and user stories, which are essential for effective sprint planning and release management. His contributions have helped streamline processes and enhance project outcomes within the organization. Based in Toronto, Ontario, Canada, he has accumulated over seven years of experience in this position.
Previous Experience at Genpact
Prior to his tenure at Thomson Reuters, Shambhuni Santosh worked at Genpact as a Process Associate from 2011 to 2012. This role was based in New York, New York, United States, and provided him with foundational experience in process management and client support. His responsibilities included assisting with various operational tasks and contributing to team objectives.
Experience at Deloitte
Shambhuni Santosh served as an Indirect Tax Consultant II at Deloitte from 2012 to 2017, also in New York, New York, United States. During his five years at Deloitte, he specialized in indirect taxation, focusing on compliance and advisory services. His expertise in this area has been instrumental in providing insights into EU-Indirect taxation (VAT) and India GST.
Education and Expertise
Shambhuni Santosh holds a Bachelor of Commerce degree from Human Resource Development Degree & P.G. College, Ou. His educational background has equipped him with a strong foundation in business principles. He possesses advanced skills in Microsoft Visual Studio, which enhances his capabilities in software development and functional documentation. His expertise also includes conducting GAP analysis to identify discrepancies between business requirements and current capabilities.
Client Interaction and Support Skills
In his professional roles, Shambhuni Santosh has demonstrated strong client interaction and support skills. He ensures effective communication with clients and assists in resolving issues that arise. His ability to provide valuable insights and support contributes to maintaining positive client relationships and enhancing overall service delivery.