Shanna Swenson
About Shanna Swenson
Shanna Swenson is a Technology Customer Engagement Manager at Thomson Reuters, where she has worked since 2021. With extensive experience in data analysis and business intelligence, she has held various roles in prominent companies, including Cargill and Refinitiv.
Current Role at Thomson Reuters
Shanna Swenson serves as the Technology Customer Engagement Manager at Thomson Reuters, a position she has held since 2021. In this role, she collaborates with IT professionals to identify essential data and tools required for dashboard and reporting generation. Her focus is on enhancing customer engagement through technology solutions.
Previous Experience at Thomson Reuters
Swenson has a long history with Thomson Reuters, where she worked in various roles. From 1994 to 2016, she served as Lead System Analyst for 22 years. She then transitioned to the role of Senior Business Analyst - Publishing and Analytics Specialist from 2016 to 2018, followed by a position as Product Manager from 2019 to 2021. Her diverse experience at the company has contributed to her expertise in business analytics.
Experience at Cargill and Refinitiv
Before her tenure at Thomson Reuters, Shanna Swenson worked at Cargill as a Statistical Analyst from 1989 to 1992 in Minnetonka, MN. She later joined Refinitiv as a Senior Business Analyst for a six-month period in 2018. These roles provided her with foundational skills in data analysis and business intelligence.
Education and Expertise
Shanna Swenson studied at Minnesota State University, Mankato, where she earned a Bachelor of Science (B.S.) degree. Her academic focus included Math and International Business. This educational background supports her current role in providing training on business intelligence and analytics tools, enhancing team capabilities in data-driven decision-making.
Contributions to Data-Driven Decision Making
In her current and previous roles, Swenson lends her domain expertise to data and business analysts. She plays a key role in improving data-driven decision-making processes within organizations. Her efforts include providing training on analytics tools and collaborating with teams to optimize data utilization.